Users of Nvidia GeForce RTX 40-series and RTX 30-series graphics cards have encountered serious problems after the release of drivers version R570 and newer. Frequent blue screens of death (BSOD), system freezes, and crashes requiring reboots have been reported. Despite Nvidia releasing fixes for the new graphics cards, owners of previous generation GPUs continue to experience problems.
Image source: NVIDIA
One of the possible factors for instability is the combination of DLSS Frame Generation with G-Sync. Many users report a drop in performance and frequent crashes in games. Some managed to partially solve the problem by rolling back to older versions of DLSS, but this is only a temporary measure.
Crashes and freezes are particularly common in games such as Cyberpunk 2077, Alan Wake 2, God of War Ragnarok, and Indiana Jones and the Great Circle. Gamers are complaining about lags, freezes, and crashes, especially when the frame rate feature is enabled in the 572.xx series of drivers.
However, users have found several ways to work around the problem. Recommended measures include rolling back drivers to version 566.xx, disabling Frame Generation and G-Sync, reducing the screen refresh rate, and using older versions of DLSS. However, these methods limit access to new features and do not completely solve the problem.
Despite releasing several R570 driver updates, most of the fixes only affect the RTX 50 series. Nvidia has yet to officially acknowledge the issue with RTX 40 and RTX 30 graphics cards – the Known Issues section of the new drivers does not mention these issues.
Driver issues for the RTX 40 and RTX 30 graphics cards have been going on for almost three months now, and users are still waiting for an official solution from Nvidia. Many believe that the company is paying too much attention to new products, ignoring owners of previous generations of GPUs. This increases the gap between user expectations and the manufacturer’s actions.