Noctua NH-D15 G2 supercoolers turned out to be noisy – the manufacturer offered electrical tape or a refund

Following complaints about excessive fan noise on Noctua’s latest flagship cooler, the NH-D15 G2, the manufacturer conducted an investigation and pledged to issue refunds to consumers who purchased it. Sales of the cooler for $150 started on July 15 on several trading platforms – the company had been preparing its release for many years, but consumers immediately began to receive complaints about significant noise during operation.

Image source: Noctua

Noctua said it has carried out a thorough analysis of the problem. Based on the results of the preliminary investigation, it was determined that the noise may be caused by the loosening of the upper radiator fin during transportation. Because of this, vibrations and slight rattling noise may appear during cooler operation – although its level is small (less than 0.5 dBA), it is noticeable enough to cause complaints. Especially considering that Noctua coolers have always been famous for their quiet operation, which is what consumers expect.

The manufacturer has proposed a temporary solution for customers who are faced with a noise problem: it is recommended to stick a piece of adhesive tape or electrical tape on the side of the radiator fin, or insert a small piece of plastic or foam about 1.8 mm thick between the upper and second fins of the radiator – this will soften vibrations and reduce noise .

For consumers who were unable to solve the problem using the method proposed by the manufacturer, Noctua is ready to provide a full refund. You can initiate the return process by sending an email to support@noctua.at.

admin

Share
Published by
admin

Recent Posts

MLPerf benchmark shows AMD Instinct accelerators are not inferior to NVIDIA H200

The MLCommons consortium has published the results of testing various hardware solutions in the MLPerf…

1 minute ago

MLPerf benchmark shows AMD Instinct accelerators are not inferior to NVIDIA H200

The MLCommons consortium has published the results of testing various hardware solutions in the MLPerf…

5 minutes ago

Tenstorrent introduces Blackhole AI accelerators based on RISC-V architecture

Canadian startup Tenstorrent has announced the Blackhole family of AI accelerators, which are designed as…

20 minutes ago

US Commerce Secretary Indicates Trump Will Still Move Electronics Manufacturing Away From Taiwan

The exemption of semiconductor product categories from increased U.S. tariffs was only a temporary measure,…

2 hours ago

Trump says TikTok deal close, tariffs could come in handy in China talks

Formally, the deferment on the ban on the TikTok social network in the US is…

4 hours ago