Intel admitted that the launch of processors on the Arrow Lake architecture was unsuccessful and promised to conduct a comprehensive audit, presenting its results to the general public, and also develop a plan to correct errors by the end of November or beginning of December.
Image source: Intel
Intel Vice President and General Manager Robert Hallock openly stated that the launch did not go as planned. In an interview with HotHardware, Hallock noted that performance reviews of Arrow Lake processors were lower than expected, thereby confirming the conclusions made by PCWorld and other publications. “A new platform is always challenging, and every time you radically redesign something, it creates new and sometimes unexpected problems,” he says.
The company has already outlined a number of problems at the operating system and BIOS levels. In some cases, memory latency reached 180 nanoseconds instead of the predicted 70-80. “This is so far from what we expected…” Hallock noted, once again assuring that Intel accepts responsibility for the current situation and intends to correct everything.
Image source: Intel
It is also noted that a lot of attention will be paid to improving gaming performance, which will “get back to the level it should be.” Although specific measures to correct the situation have not yet been disclosed, a firmware and driver update is expected to be released soon.
Intel has not yet commented on questions about the further development of the Arrow Lake platform, including its compatibility with future processors and overclocking capabilities. But at least the company will provide a full analysis of the problems and measures to eliminate them in the near future.